Tips for Navigating the Holidays with a Diverse Workforce

When growing a diverse workforce, it’s imperative that each team member feels celebrated, included, and cared for.

Navigating the holidays with a team of various cultures and belief backgrounds without offending anyone can feel next to impossible.

So how does a company foster an inclusive workplace environment this time of year?

We’re here to help with 8 tips for navigating the holidays with a diverse workforce, plus some great conversation starters, and advice from some seasoned leaders.

 

Tip #1

Recognize that not everyone celebrates Christmas (or even understands who Santa Claus is), but most everyone is interested in learning more about the meaning behind American traditions, and other religious beliefs.

 

Tip #2

If you are planning a party in this season, it should be called a holiday celebration to be inclusive of various cultures and backgrounds. It doesn’t mean you have to put away your Christmas tree, but you can invite others to bring in their own symbols of the holidays.

 

Tip #3

Add the “holiday” calendar on your iPhone to be mindful of upcoming holidays you may not be aware of. Many other cultures hold celebrations in this season of the year.

 

Tip #4

Ask your employees what days are most meaningful to them to have off from work. A “floating paid holiday schedule” may be a better fit for some employees and for your company.

 

Tip #5

Include families if at all possible. It is incredibly meaningful to give a small gift to children or spouses of employees even if it’s described as a Christmas gift. They will be honored to have been included in this tradition.

 

Tip #6

Potlucks are a great idea. Food is always helpful in building unity and many people love bringing food that represents their culture.

 

Tip #7

Religion is not a taboo subject for most other cultures. Feel free to ask questions. Listen, learn and engage in conversation!

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Tip #8

If your company doesn’t provide paid holidays, some employees won’t want to take days off because they are not celebrating anything. Consider providing those who want to work the opportunity to do so.

 

From Experience

Navigating the holidays with a diverse team is all about communication. Let someone know you genuinely want to learn more about them, their culture and what holidays they celebrate. Just having these conversations will build respect and loyalty among your diverse team.” – Chris Chancey, CEO of Amplio Recruiting

 

If someone would like to opt out of a celebration, we don’t press or force what or how we like to celebrate. Nevertheless, we encourage them to be a part of our celebration.” –Dean-Paul Hart, President of Compac Industries

 

For the past few years, I have learned more about “American Christmas!” My family is Mexican and our celebrations during the holidays are slightly different than here in the states. I love learning about how others celebrate and discovering the surprising similarities.” –Patty Bautista, HR Specialist at Construction Resources

 

Questions to spark conversation:

When you were a child, what traditions did your family celebrate at this time of year?

What holidays are most important to you?

Do you understand the meaning behind the American holidays this time of year?

What food is your favorite special celebration food dish?

What do you think about snow?

 

Grow your workforce

Studies show that hiring a culturally diverse workforce can improve productivity, increase creativity, and reduce turnover— among many other benefits.

Since 2015, we’ve placed hundreds of talented refugees in companies in Atlanta, Dallas-Fort Worth, Houston, and Raleigh. Contact us today about integrating the dependable Refugee Workforce into your team today.

 

November Partner Spotlight: For the Nations Refugee Outreach, Dallas TX

Each month this year, Amplio will be highlighting a different non-profit partner providing job preparation and job training within the refugee communities we serve. More than just words, we are committing to financially support the work of the partner we select each month and want you to join us! We will match every dollar given to the Amplio Foundation this month, up to $1000, in support of this month’s partner.

Our November partner of the month is For the Nations: Refugee Outreach.

For the Nations: Refugee Outreach is a 501c3 non-profit that serves refugees in Dallas, Texas. They offer a variety of educational programs to help refugees to thrive in their journey of adapting to life in the United States, including employment services.

We asked Welcome Team Coordinator, Michael Funderburk, to share about the impact they are making within the Dallas refugee community:

Tell us more about For the Nations—how is it funded, and what specific needs does it meet within the refugee community?

“For the Nations began organically several years ago when co-founder Kaitlyn Mullens began meeting the needs of her kindergarten students and their parents—all of whom were refugees. Kaitlyn noticed students coming to school without coats in the winter, or enough food for lunch. They were struggling with language, learning, and reading. She began meeting after school with them, once a week, to provide help for her struggling students.

Before long she was meeting with their parents one night a week as well. She and her husband, co-founder Cameron Mullens, realized that as refugees were being resettled further north from Vickery Meadows (an area of Dallas where refugees were most often resettled), they had less access to non-profits who could help them after their 3-6 months assistance with a resettlement agency ran out.

For the Nations became an official non-profit in 2011, and we are primarily funded through private donations.”

 

What is your favorite part about your job?

“I have two favorite parts: First is learning from my refugee friends. They teach me more about hospitality and honoring guests than I do them. They are so hardworking and committed to their families and friends. As a Christian, I see things that the church has always valued in their behavior toward one another: kindness, compassion, gentleness, and genuine care for others.

Second, a big part of my job is working with churches to train them to welcome new refugee families to Dallas. Making the case to churches as to why we should be welcoming the stranger taps into a deep sense of my purpose and calling.”

 

What is your organization’s biggest challenge?

“Communication. Communicating with clients is challenging since we are working with people from many cultures, all speaking different languages, and with different expectations and ideas about life in the U.S. It’s not always clear whether what we are saying is being understood and often times those things are quite important.

But we also face a challenge in communicating with Americans and volunteers. It is important to us that we clearly articulate the struggles that refugees face when coming to the United States, and why it’s part of the church’s mission to care about, and care for refugees. This can certainly be a challenge in our current culture, where refugees and immigration are a hot button issue.”

 

What was your organization’s biggest accomplishment last year?

“Last year we moved into our own building!

Since moving in, we are serving 30% more clients than before when we were leasing space.”

 

What is your biggest goal for the upcoming year?

“Our biggest goal is to improve our new facility so that we can serve at full-capacity. Plans include finishing our kitchen, playground, and adding more parking to our current lot.”

________________

 

We are proud to partner alongside For the Nations and support them in this great work. For the month of November, every donation made to the Amplio Foundation will be matched and given to help their worthy cause.

To learn more about For the Nations, visit their website at www.ftnro.org or follow them on Facebook, Instagram, and LinkedIn.

 

To make a charitable donation, visit the Amplio Foundation page and follow these three easy steps:

  1. Scroll down and click the Donate Now button.
  2. Fill in the amount and payment information, as well as whether you would like for it to be a one-time gift or recurring donation.
  3. Click the Give button and you’re done!

Thank you for partnering with us to support the refugee workforce.

Team Member Highlight: Richard Brindley, Dallas TX

Listen to Richard Brindley humbly share about his life and you will quickly discern a common thread woven through it all: mission.

It wasn’t always about mission, he’ll admit, but all that would change when a friend introduced him to Christ during his junior year at college.

Richard grew up in Sugar Land, Texas (southwest of Houston), with his parents and younger brother. His “normal American middle-class childhood,” as he describes it, included family vacations spent scuba diving, and visiting national parks.

In high school his life revolved around marching band, and he dreamed of becoming a band director. This ambition motivated him to apply at the College of North Texas for their top-notch music program. It was there, two years into earning his education degree, that his life changed.

“A friend shared the gospel with me and I thought—why wouldn’t I want that?” Richard shares. “I knew little about Christianity, and nothing of the Bible. I couldn’t tell you David and Goliath. But, I knew I wanted Jesus.”

Excitement to share his newfound faith fueled Richard to go on his very first mission trip, an event, he says, that marked him.

“Living a middle-class life isn’t extravagant, but it’s easy to be isolated from difficult realities in the world,” he explains. “That mission trip began to open my eyes. The people I met were compelling. God’s love for them and compassion for their situation was compelling. It felt like a call to action. In some ways it set the course for my Christian life.”

Richard soon graduated and took a job teaching band at a high school in Dallas. Wanting to make the most of the opportunity and invest in students even more, he began volunteering with Young Life, a Christian discipleship program.

“The students were fantastic: definitely the best part of my experience there. But, there was also a lot of brokenness [amongst the students]: definitely a need for the love of Jesus,” he remembers. “After I taught for a couple of years I came to the realization that I loved teaching [band], but I wanted to teach about Jesus more.”

So back to school he went—this time, seminary.

In that season – in the midst of classes and studying, pool cleaning, waiting tables, and teaching marching band part-time – that Richard’s understanding and heart for missions grew.

During the Libyan civil war, Richard took a trip to the Libyan border to serve refugees, an experience he describes as “heartbreaking.”

“The conditions were extremely difficult. But we had the joy of befriending some of the refugees in camp. The more I got to know them, the more I realized they’re just like me.

At one point, we asked, ‘What did you guys do before the war – before you came here?’ One was a chef, one was a banker, one was an x-ray technician, one was an oil engineer. That struck me. My dad is an oil engineer. I thought, if something happens in the United States and I flee—this is me.

It was a huge shift of thinking about what a refugee was and what they go through. You really can’t get it textbook. It’s when you sit down with them over chai tea and hear their dreams of making a decent life for themselves and their families that you realize, we’re the same.”

He returned back home to Dallas, graduated from seminary and married the love of his life, Erin. It was at their wedding rehearsal, he shares, that he was offered the job of Missions Minister at their local church. Shortly after taking the position, his eyes were opened to the idea of business as mission.

“Along the way I started realizing that a lot of people were looking at businesses as an opportunity to be a missionary in a foreign country. The more we studied and learned about the many ways social entrepreneurship can help people, the more I thought, we should be doing this in our own city.”

His city, Dallas has become known over the past decade for its growing and vibrant refugee community. In 2016 alone, Dallas resettled more than 4,000 refugees—the highest of any U.S. city. The abundance of jobs, affordable housing, and welcoming community have made it a popular hub for these new arrivals.

But Richard recognized a problem—many refugees were still working minimum wage jobs several years after being resettled. At the same time, many businesses were saying that they couldn’t grow simply for lack of enough reliable employees.

“All things converged,” he leans in and continues. “Business as a mission; refugees; the economy in Dallas. On their own, chronically underemployed refugees and businesses starving for workers are two individual problems. But, bring them together, and it’s a solution. So, we thought what if we were to help refugees in the workforce?”

Richard met with a friend who was a businessman and the wheels began turning. They wrote a business plan, and even wrote a 100-page government grant.

But, for some reason, the government never awarded the grant to anyone.

“I thought maybe this isn’t what God has for me right now,” Richard shares.

Disappointed but not dismayed, he tucked away that dream and returned to the systems development business world. Not long after he received a curious email from a friend.

“He said, “I just saw a company at Lion’s Den that you need to check out—it’s called Amplio Recruiting.”

Intrigued, Richard did some research and ended up reaching out. He connected with Abby Davis, their Dallas Managing Director at the time.

“Basically my question was, ‘I love what you’re doing—how can I help you do more of what you’re doing?’”

Richard began to support Abby and the Amplio Dallas office as he was able. Some time later, Abby decided it was time to be more involved at home with her growing family. She announced that she was stepping back from her role and encouraged Richard to apply for her position as Managing Director.

“The invitation was compelling, but I also had great job with a great company,” Richard explains. “Yet, the more I got to know the hearts of the men leading Amplio, and the more I considered what was possible for local businesses and refugees, I thought why wouldn’t I do this?”

Richard met with Amplio president, Luke Keller, interviewed, and was offered the position.

“Richard has more experience internationally than any other Amplio team member, and it shows,” says Luke. “In addition to this experience, he has grit and determination to serve our clients with excellence.”

“When I look at Dallas Fort-Worth—when I consider the refugees, the economy, and a number of organizations at work—it feels like we’re approaching a positive tipping point of sorts, as if God is about to do something great in our metroplex,” Richard shares, excitedly. “And, it seems like God has prepared many of us operating in this space ‘for such a time as this.’”

“One of the things I look forward to, with Amplio, is asking how do we bring together the for-profit, the nonprofit, and the church. We have over 29,000 nonprofits in DFW—what would it look like to bring those people together?”

At Amplio, we are delighted to welcome Richard to the team and expectant for the impact he and the Refugee Workforce will make within the Dallas community. If you’re a local businessman or woman in need of dependability at your workplace, or looking to leverage your business for mission, Richard would love to connect with you to tell you more about our services, and the benefits of hiring refugees.

Visit our website or send Richard an email to get started today.

ATL Dependable Profile: Kisembo Kyaligonaz

“Now, I can take care of my family.”

Kisembo Kyaligonaz, Congolese Refugee

 

Kisembo Kyaligonaz doesn’t remember before life before refugee camps.

He doesn’t remember his native country of Congo, or the violence that drove his mother to flee with her six children.

He was just three years old.

To him, home was always a structure of metal poles, ropes, and canvas. His community, mostly strangers, who bore the same label: “displaced.”

In the refugee camp, food and clean water were more precious commodities than absolutes. Disease was abundant, while education was limited.

This was Kisembo’s normal.

Then something nearly magical happened—after twelve grueling years, a door of opportunity opened for them to immigrate to the United States.

Just shy of 18 years old, Kisembo spoke no English, only Swahili, when they arrived—just one of the many “strikes” against him. His mother hadn’t been able to afford to send him to high school back in Uganda, and now he was too old to attend in the U.S.

But Kisembo wasn’t about to let these challenges stop him. With no father, he was the man of the house and carried the burden of providing for the family. His mom’s wages from her work at the chicken processing plant couldn’t support their seven-member family alone.

He applied for Job Corps, a free residential education and job training program and was accepted. There, he says, he learned English from his friends, earned his GED, and received valuable electrical career training.

Just when Kisembo was trying to figure out where to put these new skills to use, a neighbor told him about Amplio Recruiting, a staffing company specialized in helping other refugees like himself find employment. He met with Yonten Basnet at the Atlanta office, who took note of his skills and strong work ethic, and helped him apply for a suitable position.

Fast-forward five months, and Kisembo smiles with pride as he shares about his work at Accessories Unlimited. He and his team are in charge of specialized installs, ranging from bathroom stall partitions to fire extinguishers, in new constructions all across Atlanta.

“I’m [still] learning,” he shares, eager to continue growing in his role. “If there’s something I can give them, I give them. It’s all about working hard. If you don’t work hard, you’re not going to get it.”

It’s this joy, motivation, and growth mindset that have gotten Kisembo noticed by the company, who decided to hire him on permanently last month.

They treat me well,” Kisembo shares, delighted at the payoff for his hard work. “Before I got this job, I was struggling to help my mom. Now, I can take care of my family.”

 

 

“Resilient.”

“Grateful.”

“Motivated.”

These are just a few of the words our clients have used to describe employees like Kisembo who are proving their talent and grit. The evidence is clear: extending opportunities to refugees doesn’t just help refugees—it also helps the companies who hire them.

The Refugee Workforce is bringing dependability back to the American workforce.

At Amplio Recruiting, we are proud to connect companies to this untapped labor pool. Visit our website to explore our services, and learn more about the positive impact of hiring refugees at your company.

Team Member Highlight: Roman Khripunov, Houston TX

At the heart of Central Asia, and the middle of the world lies a country brimming with history, and bloodied by war. That’s where Roman Khripunov was born. In the middle of the 90’s, into a country grasping for stability and autonomy after years of foreign rule.

After declaring independence from the Soviet Union in 1991, Islam emerged as the predominant religion and Christian persecution began its steady increase—eventually earning the title of 7th most persecuted country in the world.

Roman’s parents were introduced to Christ in 1994, and, despite the risk, immediately gave their lives to the work of planting underground churches in their home country.

The government was not pleased.

They were not afraid to threaten even Roman, still only just a child. “Police would call and say, ‘If you don’t tell your parents to stop, we will cut you and your brother into pieces,” he remembers vividly.

Roman’s dad was thrown in jail at one point, but the family continued to embrace the hardships that came along with standing up for what they believed. They believed so much in their mission that they even turned down an offer to relocate as refugees to the United States.

The family went on to start over 11 underground churches. Finally, the government had had enough.

“They gave us 24 hours to leave the country,” Roman shares. “[My parents] didn’t want to leave. Police came and arrested us and escorted us to an airplane to go to Moscow.”

In Moscow, they were given just 7 months to find another place to live.

“We had nowhere to go,” he remembers. “Even the United States rejected us because we rejected their offer in 1999.”

But then—a miracle happened. With just five days left on their visas, and his mom eight months pregnant, they got a call from the U.S.

They would be resettled not as refugees, but asylees. Even still, now they would be safe.

Roman had just turned 12. He spoke no English and knew not a single soul when they landed in Houston, Texas.

That’s when, he says, the church took them in.

“The church realized we weren’t getting any help from the government, so they became that help for us. They rented our apartment for the first three months. They became our best friends. Older couples would take us out golfing or bowling—for us it was fun because we couldn’t connect with anyone at school.”

At school, Roman explains his 6th grade teacher didn’t know what to do with this Russian-speaking arrival, adding, “He would just tell me to play on the computer in the back of the classroom.”

But the church continued to step in. They taught them English. They took them shopping. They became like family.

Moved by their acts of compassion, the family began to consider how they could help others within the vast Houston refugee community. They visited apartments, and started ESOL and citizenship classes. But for Roman, real connection was found not in a building—but on a playing field.

“A year after we arrived we went to play soccer [at a tournament] in Galveston. About 30 other people came [from different nations]. Nobody spoke English, but we were connected by a ball,” he shares.

It begged the question—what if they could connect all the nations that lived in Houston with soccer?

That simple question sparked a dream within Roman and his brother. A dream to use sports to reach refugees—not just in America either, but all over the world.

“We moved to the U.S. not knowing the language, not knowing anybody,” Roman says. “We had only $150 in our pockets. Now, we just want to help.”

His dad and uncle formed a nonprofit, called “Revival Sport,” that would use sports as a connection point to reach low-income communities. The organization offers a full-on academy with coaching during the week and games on Saturday, and “Cup of Nations” tournament events. Roman and his brother got involved, and it grew.

Now, a decade later, they’re reaching individuals worldwide with locations in 22 U.S. cities, 34 Russian-speaking countries, and 25 other countries including Malaysia,Vietnam and many more.

When social entrepreneur Chris Chancey, reached out to Roman about starting a Cup of Nations in Clarkston, Georgia, his interest was piqued by the unique mission of Chris’ company, Amplio Recruiting.

Despite his worldwide work, Roman had continued to remain deeply invested in the Houston refugee community. But in all those years he had never met a company connecting refugees with living-wage jobs like Amplio was doing. Better yet, they had four locations: Atlanta, Dallas, Raleigh-Durham, and sure enough—Houston.

“When I heard of Amplio, I said, ‘We want to be a part of this.’” Roman shares emphatically. “Houston is the most diverse city in the U.S. and receives a lot of refugees. [Yet] there hasn’t been one organization that helps refugees find jobs that are worth it. It drew me to Amplio.”

So when former Houston managing directors Dirk and Raquel Cameron announced their move back to Morocco, on mission, Chris reached out to Roman to see about filling the position.

“I was inspired. I thought, I already work with refugees, and this is another great partnership.”

Though the Managing Director role is temporary, Roman says this is just the beginning of a long-lasting partnership. He is busy at work connecting refugees and businesses, and piloting the company’s new Social Entrepreneurship Experience Dividend (SEED) program for college students looking to gain real-life business experience.

“I love meeting with business people and showing them how dependable refugees are, and explaining how they are meeting a great need,” Roman shares about his work. Then he adds a crucial note: “Here, we see a lot of families where the dad works 4-5 jobs. We’ve had a lot of suicides. [Living wage jobs] give them [back their] dignity.”

Roman, who is completing his Business Management degree online at Liberty University, will continue with Amplio through the end of the year, as part of his life-long work to help migrants like himself succeed.

At Amplio, we exist to connect great companies to the Refugee Workforce. If you’re a Houston business owner looking to add dependability to your company while doing social good, visit our website where you can learn more about our benefits and services.

Business or no business, Roman encourages everyone to engage with the refugee community, saying, “They don’t want your clothes or food pantries,” he explains. “They want friendship. That’s something they don’t receive when they move here.”

Now that’s a difference we all can make.

For more information about hiring refugees, visit our website at www.ampliorecruiting.com 

Company Story: Storr Office Environments, Raleigh NC

“Hard work translates in any language.”

-Cody Lagana, Team Lead at Storr Office Environments

 

In 1914, Storr Office Environments opened its doors in Raleigh, North Carolina. But it wasn’t until 25 years ago that businessman Tom Vande Guchte and his wife Mary, bought the then-struggling company. They immediately went to work restructuring Storr to get it back on its feet while, concurrently, incorporating their faith and values.

Since then, Storr has grown into a vibrant business. Beyond office furniture, they boast a variety of services from design and space planning, to commercial moving, to refurbishment—making them a “one-stop shop” for local businesses.

Vice President of Operations Greg Hawkins is a company veteran. He has spent the past 19 years growing and developing individuals, and is no stranger to the challenges of the industry. On any given day, Storr hires 40-80 contractors to service their broad client base—no small feat for any company, especially when excellence is of utmost importance.

In March of this year, Greg and his team of managers found themselves at a tipping point. Finding workers who would a.) show up on time and dressed appropriately; b.) work hard; and c.) execute the specialty installations had become next to impossible.

“We’ve been down this path for a long time, and I got so tired of hearing about the problems and challenges with our contractors. We were staying in the same rut,” said Greg.

Frustrated, and longing for consistency, they knew it was time to deal with the problem head on.

About that time, Greg was put in touch with managing director Tucker Stevens, of Amplio Recruiting, about the potential of hiring refugees. It seemed like a good fit for the company and its philanthropic values—but could hiring refugees actually help relieve their problems? To Greg, it seemed worth a shot.

“I thought okay, this is a different approach. Maybe we can build on this. We can help [the refugee] community out, and they can help us out too,” he shares.

Storr has since brought on a total of nine Amplio employees—now, it’s seeing that vision brought to life.

“We’re a couple months in, now. We’re encouraged by what’s going on,” Greg says.

About half of the guys are doing general labor work, while the other four are learning the installation side of the industry.

Cody Lagana, a field team lead for Storr, couldn’t be happier with the change.

“I’ve been having a ball working with them. They’re not only the nicest people I’ve ever met in my life—they’re so willing to help, and so willing to learn.”

 

The biggest difference, he shares, is their dependability.

“When Tucker says there’s going to be five guys ready at 7:30am, there they are. They not only show up on time, they’re there early. Their willingness to help is what really shines over every other staffing company. They’re willing to stay late, while keeping a big smile.”

But Abdul, Firas, Othman and the others aren’t the only ones going above and beyond—Storr has stepped in and stepped up to help the partnership succeed.

“One thing we’re doing is partnering with Wake Tech,” Greg explains. “We’re giving them a 12-week English training course. We’ve paid to bring in an instructor so they can learn to understand us better and we can understand them better. It will benefit them greatly in the long-run as they continue to grow and prosper here in the United States.”

 

The “icing on the cake” is that each employee will has the potential to go to full-time with the company after they’ve completed 500 hours of on-the-job training—a huge opportunity for the guys.

“Hard work translates in any language,” Cody raves about his team. “Abdul has pretty much become an installer. He’s picking up on so much stuff it’s amazing. Firas outworks anyone I know. The crazy thing is I have contractors I’ve worked with for the past two years who haven’t been able to save up for a car or get a license—despite the challenges, they’re doing all that.”

This powerful partnership has checked all the boxes on Storr’s list, and then some. Their Refugee Workforce has allowed the company the ability to live out their philanthropic values while giving them the dependable, motivated, and capable workers they’ve been longing for.

We are grateful for companies like Storr Office Environments who are helping refugees regain dignity through work and re-establish their lives here in the United States.

“Storr has set the bar for the way employers should treat their employees,” says Amplio Raleigh Managing Director, Tucker Stephens. “They have volunteered extra efforts and initiatives that we usually have to fight for, and offered to do it all for free– to better our refugee neighbors and build a stronger company. Storr’s attitude and example should be a hallmark for other businesses.”

 

Abdul, Firas and Othman are just a few of the hundreds of motivated and talented employees we’ve placed in companies across the U.S. At Amplio Recruiting, we believe in the benefits of hiring the Refugee Workforce—for both businesses and refugees alike.

If you’re tired of high turnover and unmotivated employees, or are simply looking for ways to leverage your business for social good, visit our website to learn more about hiring refugees at your company at www.ampliorecruiting.com

October Partner Spotlight: Friends of Refugees, Atlanta GA

Each month this year, Amplio will be highlighting a different non-profit partner providing job preparation and job training within the refugee communities we serve. More than just words, we are committing to financially support the work of the partner we select each month and want you to join us! We will match every dollar given to the Amplio Foundation this month, up to $1000, in support of this month’s partner.

 

Once nicknamed “Goatsville” for the small town’s disproportionate number of Angoras, Clarkston, Georgia is now best known as being the most diverse square mile in America.

In the 1990s, resettlement agencies recognized that the suburban space would make for an ideal “landing pad” for newly arriving refugees. It was close enough to Atlanta to give individuals access to public transportation, while being far enough away to boast an abundance of economical housing.

The result? The town’s population exploded. By 34%, to be exact.

As more refugees became residents, many individuals recognized the need for ancillary transitional services, beyond the government’s limited assistance. Pat Maddox was one of these.

After volunteering and connecting with many new refugee families through her local church, she was impressed to play a greater role in empowering refugees to thrive. Over the years, many others who felt called to extend God’s welcome to foreigners began building long-term relationships with their international neighbors alongside Pat.

In 2005 “Friends of Refugees” became its own non-profit, which today offers a holistic family of programs:

  • Embrace, a birthing ministry where certified doulas provide assistance to pregnant refugee mothers.
  • Refugee Family Literacy, an early childhood development program and ESL/Civics school for over 400 mothers and children.
  • Jolly Avenue Garden, an agriculture and nutrition program with youth training and garden plots for over 100 families.
  • Start:ME, an intensive 14-session business accelerator in partnership with Emory that helps launch 16 new businesses every year.
  • Youth Programs, providing summer camp, mentoring and tutoring opportunities for youth.
  • And Café Clarkston, now called the “Refugee Career Hub”, started by Adam Hoyt, offering vital access to technology and resume assistance to refugees seeking employment, as well as computer literacy classes, mentorship relationships, and career preparation classes.

Lauren Brockett is the Director of Employment Services at Friends of Refugees. An immigrant herself, Lauren grew up watching her father undergo challenges of finding employment.

“He knew English, but as an immigrant it was hard for him to build social capital. People didn’t recognize his credentials. He had to start from scratch.” It is an experience, Lauren says, she “tucked away” in her memory.

Lauren graduated from Emory University with work experience in equal employment opportunity analytics, human resources at a hospital, immigration law; then leadership development at Habitat for Humanity, and finally as a consultant. Despite her impressive resume, after giving her life to Christ, she had just one prayer: that God would utilize her collective experiences to make a difference.

It was at this time, in 2012, that she first volunteered with Friends of Refugees and quickly fell in love with the vibrant ministry, which seemed an answer to her prayer.

“I remember looking for a job for years. When you’re consulting, you’re always having to sell yourself and find the next contract. I felt a lot of desperation and hopelessness. Imagine people who don’t know our language, along with post-traumatic experience, and are unable to articulate their value. This moved me to say, ‘Let me share my tools with you…’”

After a year with the organization, Lauren accepted the role of Director of the Refugee Hub. Since 2013, Friends of Refugees has experienced exponential growth. Increased publicity last year, surrounding refugee resettlement, spurred an influx of eager volunteers, creating a “good problem” for the small team of about 20 staff.

This growth allowed them to serve over 6,000 refugee families this past year alone, operating on volunteers and a diverse funding pool including individual and church contributions, along with occasional grants and corporate donors.

Mekuanent, a 2018 Refugee Hub graduate, completed the job readiness, solar installation training, and web development classes. Now, he’s an electrical technician for Atlanta transit line, MARTA. He shares the impact these classes have made in his life:

“Before, I didn’t know about anything around computers, but after graduating from the coding class, I can communicate with my friends in other countries and show them what I am doing in America. Thank you to Miss Lauren, Mustafa and Professor Sol for giving your time to me because my life is now changed and I have direction to focus.”

Looking forward, Lauren shares, their goal is to build deeper relationships with the individuals they serve. Lauren adds, “Not only will we continue to place 250 refugees in local jobs, but we will improve the retention rates of our core business partners because they will receive new hires who were fully involved in choosing a long-term career in that industry.” Lauren’s motto will remain the same for every refugee she meets, “Your choice matters the MOST, and we won’t allow you to settle for less! Help us, help you achieve your dreams in this country.”

“Refugees are people—just like you and I… the only difference is we haven’t experienced the level of trauma they have. They’re grateful to be in the United States, a place of peace and safety.”

Friends of Refugees shares our common heart for empowering refugees towards self-sustainability. At Amplio, we are proud to labor alongside them in connecting these capable and dependable individuals to living-wage jobs within the Atlanta community.

Join us in supporting their incredible work. For the month of October, every donation you give to the Amplio Foundation will be matched and given to help their worthy cause.

To learn more about Friends of Refugees, visit their website at www.friendsofrefugees.com or follow them at @friendsofrefugees and @refugeecareerhub on Facebook, Instagram, YouTube and Twitter.

To make a charitable donation, visit the Amplio Foundation page and follow these three easy steps:

  1. Scroll down and click the Donate Now button.
  2. Fill in the amount and payment information, as well as whether you would like for it to be a one-time gift or recurring donation.
  3. Click the Give button and you’re done!

Thank you for partnering with us to support the refugee workforce.

The Pain of Turnover, the Power of Retention

If you’re a company owner or manager, you’ve been there.

You just finished onboarding a new hire. They seem like the perfect fit for the position.

You spent hours reading resumes, then coordinating interviews.

They cleared the background check and drug screening your company footed the bill for.

Your team has invested hours training this individual…

And then they leave.

 

For an “easier” job.

For “more opportunity.”

Because of miscommunication.

Or dissatisfaction with their role.

 

Whatever the reason, there is undeniable pain in turnover.

 

The financial strain is always most obvious. Many studies have been conducted to determine its extent, with estimates ranging from 21% of an employee’s annual salary to upwards of 213%, depending on role and industry.

The financial cost to onboard, train, and develop new employees is significant, but with a deeper look into companies with high turnover and you’ll quickly realize that dollar bills are not all that is lost.

Just ask Orlando Morrow at Gourmet Foods International. Production Manager of the manufacturing department for nine years, he remembers the time he almost threw in the towel.

“I was about ready to be done,” Orlando shared in an interview last spring. “Turnover was, like, 90%. I had ten people trying to do production. I was straining my full-time employees.”

Morale tanked. They worked overtime and weekends to keep up with the load.

 

Company morale is, perhaps, the most overlooked cost of turnover.

For those left behind, the workload gets heavier. Negativity spreads like a disease. Growth and innovation gets put on the back burner—now, it’s all about survival.

So the cycle continues. Those employees, too, move on, exacerbating the problem even more.

We know what causes turnover—

  • The feeling of being overworked
  • The prospect of more pay
  • Conflict
  • And the pursuit of personal growth

So how, then, can companies increase retention and decrease the significant losses associated with turnover? One solution just might surprise you.

In a recent study, The Tent Partnership for Refugees interviewed 26 employers within the manufacturing, meatpacking, hotel, and health care industries about their experience hiring refugees. In it, “19 of the 26 employers surveyed—73% reported a higher retention rate for refugees than for other employees.”

The overwhelming consensus was clear: refugees, as a whole, are motivated and dependable employees.

But why?

In the words of one employer, “They had a life, they lost a life, and now they want a life again. They are eager and grateful.”

When a friend told Orlando Morrow about a local staffing company, sourcing workers from a completely different labor pool, he was intrigued. The employees were refugees, an idea, Orlando admits, had never crossed his mind.

“I went on the website and thought, this is something different. I said, ‘Why not?’”

Little did he know just how much of an impact that one decision would make. Orlando worked with Amplio to bring in 7, then 14, and now over 30 with 10 more starting this month.

As his workforce grew in diversity, it also grew in productivity.

“Now, we have dependability,” he shares, adding that the experience has been the complete opposite of that with traditional staffing companies.

“[We’ve had] about a 1% turnover since we started as opposed to 90%. We don’t have to keep training people every day—and we’re happy about it.”

Gourmet’s production department was no longer bleeding time and resources, and employee morale healed.

“The help came in and relieved the full-time workers. They were no longer stressed out and strained. [My] employees are grateful.”

More than coworkers, Orlando says his Iraqi, Congolese, Eritrean, Latina, Syrian, and Caucasian team has become a family.

“All these different people mixing together and they’re all friends. It’s great to see. They work together, eat together, do outside social functions. They’re learning each other’s cultures, too.”

 

Hiring refugees isn’t rocket science—but it’s not magic either. Further evidence shows that retention is highest among companies who “make at least some effort to integrate refugees into the workplace.”

Tent’s website explains:

These were not generally big investments, but they did include an attempt to address the challenges of making a place for workers from a different kind of background than their previously typical employees.”

These simple acts include:

  • Setting clear expectations
  • Anticipating cultural differences
  • Remaining flexible
  • And honoring employees

Let’s be honest—these are small, but powerful, investments when compared to the cost of turnover.

 

So what about your company—are your retention levels healthy, or are you floundering under the cost and mental strain of constant turnover?

How many solutions have you tried to remedy the problem? Could hiring refugees be a viable solution for you?

At Amplio Recruiting, we are dedicated to connecting great companies with the dependable Refugee Workforce. We work hard to determine just the right fit for each position, and provide you with the most fluent and well-educated members of the refugee community.

When refugees find employment, they are loyal and committed, meaning you will see a dramatic decrease in turnover that will lead to drastic savings in hiring and training costs, and a boost in company morale.

To learn more, visit our website or contact your nearest Amplio office today in Atlanta, Raleigh-Durham, Dallas, or Houston.

Team Member Highlight: Sophie Stoddard

“I was supposed to be in the Middle East this summer.”

Sophie’s voice exudes positivity as she shares about her unlikely turn of events.

With just one year of college left, her plans to travel abroad fell flat. She quickly shifted gears in search of a summer job, even posting on Facebook in hopes of the right connection. This time, her hope was not disappointed.

A native of Wake County, Sophie has spent each of her 21 years of life in Raleigh and Wake Forest—an area, she says, that has grown significantly in that time.

One of the biggest changes, perhaps, has been the community’s cultural demographic shift over those decades, as it has become a popular landing pad for immigrants and refugees. For Sophie, her first introduction to the refugee community came in middle school, when a Burmese family showed up in church, their telltale traditional-garb setting them apart.

“They were incredible,” remembers Sophie. “They were Christians who had just arrived that week. They had to leave Burma because of ethnic cleansing.”

That single incident opened their church’s eyes to the plight of refugees, compelling them to become more involved. Her dad became head of a refugee initiative, and they spent the following years learning how to best walk alongside and empower these individuals to help them succeed.

As a homeschooler, Sophie had more freedom than most teens her age—freedom she spent accompanying her parents as they took refugees to doctor’s appointments, taught them how to use the bus system, and more. When her family transitioned away to plant a church in Wake Forest, the ministry continued, eventually forming a non-profit.

Despite the move, Sophie’s passion for the international community continued to grow. In high school, she spent 3 months in China. After, she returned home to a 3-month internship at Refugee Hope Partners, the ministry-turned-nonprofit that her family had been involved with years earlier.

“It was refreshing,” Sophie shares. “I was able to understand in a heightened way as an adult. I became passionate about finding ways to empower the refugee community. So many of these families have looked into the face of brokenness and still see so much hope. It reminds me of how resilient they are.

That fall, Sophie started college at NC State where she began working toward earning her major in business administration with a concentration in entrepreneurship and a minor in both Nonprofit and Middle Eastern studies.

“NC State is big on ‘think and do’,” Sophie explains. “I spent a lot of time in hands-on-learning environments, doing a lot of clinical work with different organizations.”

But as the school year wrapped up, she wondered where her journey would lead her next. Which brings us back to Sophie’s Facebook post; back to a timely response with a promising lead.

Acknowledging Sophie’s business education and love for the refugee community, a mutual friend reached out about an internship at Amplio Recruiting. After hearing more about Amplio’s mission and services, she knew this was a great opportunity to “get her feet wet” putting both her knowledge and passions to work.

She met with Tucker Stephens, Raleigh-Durham location’s ambitious new managing director, who immediately recognized the incredible value her education and experience could bring to the company, and granted her the internship.

Dedicated and friendly, Sophie wasted no time jumping in to help with anything and everything. From returning e-mails, to meeting with prospective clients, to shadowing interviews and first days, she has stopped at nothing short of doing whatever it takes to care for clients and employees alike.

While Sophie’s internship is drawing to an end, her career with Amplio is just getting started. This month, she became the company’s newest team member and is excited about her new role as Account Associate.

“Something that stands out about Amplio is the genuine care they have for people. Their belief that people are valuable because they are made in the image of God is so clearly shown in their relational approach,” Sophie shares, “Knowing that what I do plays a part in making that happen is really sweet.”

“Sophie is phenomenal as an employee and a person,” Managing Director, Tucker Stevens shares. “Her personal involvement with social causes has given her a unique approach to serving others well. We actually had to fight with a few other companies to keep her! We fully expect Sophie will continue to excel with Amplio and engage our refugee neighbors well.”

At Amplio, we are proud and excited to welcome Sophie to the team. Together, she and Tucker cannot wait to connect great Raleigh-Durham and Research Triangle companies to their local, dependable refugee workforce.

If you’re a Raleigh-Durham business looking to reduce turnover and build your team, we would love to connect to tell you about the benefits of working with Amplio. Visit our website or give us a call today to get started.

September Partner Spotlight: World Relief

Each month this year, Amplio will be highlighting a different non-profit partner providing job preparation and job training within the refugee communities we serve. More than just words, we are committing to financially support the work of the partner we select each month and want you to join us! We will match every dollar given to the Amplio Foundation this month, up to $1000, in support of this month’s partner.

 

In the 1940’s, World War II became the “most global war in history,” and also the deadliest. Massacre, bombings, genocide, and nuclear warfare left lives, economies, and entire countries devastated.

In Europe, homes and factories were destroyed. As Winston Churchill described, it was “a rubble-heap, a charnel house, a breeding ground of pestilence and hate.”

It was in this aftermath that a group emerged. Evangelicals, burdened for the needs of war-torn Europe, began shipping food and clothing overseas, channeling them through a network of European churches. They became known as “The War Relief Commission”.

The organization grew, and so did their efforts to “empower the local church to serve the most vulnerable.” A decade later they changed their name to encompass their widespread work. Now known as World Relief, the organization has provided aid and development work in nations worldwide. From displaced and traumatized Rwandans to Hurricane Katrina survivors, they have shown up in time of need, time and time again.

Beyond their well-known disaster response for survivors of war and natural disasters, World Relief provides help to other vulnerable groups through initiatives such as:

  • Child disease prevention and treatment
  • Financial and agricultural production training for the impoverished
  • Peace-building initiatives in conflict zones
  • And Refugee and immigration services

Their refugee and immigration program began in 1979, after an influx of Vietnamese boat people began arriving in America. Recognizing “that refugees need help at every step along their journey,” they provide an extensive network of services including:

  • Initial resettlement
  • Employment
  • Legal
  • Counseling
  • Youth education
  • And much more

Since 1979, they’ve welcomed and assisted over 300,000 refugees in the United States, helping them regain their independence and dignity.

World Relief is one of nine government-authorized refugee resettlement agencies in the States, and the only authorized agency that identifies as Evangelical.

But the recent White House crackdown on immigrant and refugee resettlement has taken its toll. Historically funded by federal grants, the organization has been forced to pivot in order to continue offering their vital services.

Joshua Sieweke, Director at World Relief Atlanta, explains, “Our biggest accomplishment last year was securing private funding for an ESL program.”

And now, he says, they are proactively working to secure private funding for 50% of their annual budget.

Outside of the stark decrease in government funding over the past couple of years, their other greatest challenge, he shares bluntly, has been the apathy of the church.

“God loves refugees and wants His people to love them too,” Sieweke articulates. “Many churches do not care about the suffering that we see.”

“World Relief is the only Evangelical voice at the resettlement table,” adds Amplio Recruiting CEO, Chris Chancey. “I think it’s very important that we continue to support the Church’s role in serving the sojourners and the immigrants among us.”

At Amplio, we are proud to partner with World Relief in connecting refugees to viable job opportunities that will help them thrive. Recently, we’ve partnered together to pilot some incredible programs that we’ll share more about in the coming weeks.

World Relief Atlanta has been very creative and innovative in the way they’re pursuing serving the community, in spite of the lack of funding they’ve received from the government this year, due to the change in political rhetoric,” Chris shares about the partnership. “It’s evident to us that Joshua and the team are committed to economic development for the refugee community, despite these growing challenges.”

You can help. Will you join us to partner with World Relief to serve world’s most vulnerable?

This month, every dollar you give to the Amplio Foundation will be matched and given to support World Relief’s work in our community and around the world.  

To learn more about World Relief, visit their website at www.worldrelief.org

To make a charitable donation, visit the Amplio Foundation page and follow these three easy steps:

  1. Scroll down and click the Donate Now button.
  2. Fill in the amount and payment information, as well as whether you would like for it to be a one-time gift or recurring donation.
  3. Click the Give button and you’re done!

Thank you for partnering with us to support the refugee workforce.